Dermotique Cosmedics

Privacy Policy

Last updated: February 2026

Introduction

Dermotique Cosmedics(“we”, “our”, or “us”) operates the website at https://dermotique.com.au. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you use our contact form or booking system, we may collect the following information:

  • Your name
  • Email address
  • Phone number
  • Any additional details you provide in your message

This information is collected solely for the purpose of responding to your enquiry or managing your appointment, and is not used for marketing purposes unless you have given explicit consent.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns through Plausible Analytics, a privacy-focused analytics platform that does not use cookies or collect personal data. This includes:

  • Pages visited and referring website
  • Country/region of visit
  • Device type and browser

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and messages
  • Manage and confirm your appointments
  • Improve our website and services
  • Comply with legal obligations

Cookies

Our website uses Plausible Analytics, which does not use cookies. However, if you interact with embedded third-party content (such as maps or booking systems), those services may set their own cookies. You can control cookie settings through your browser preferences.

Third-Party Services

We may share your information with the following third parties:

  • GetTimely — our appointment booking platform, for managing your bookings
  • Plausible Analytics — for privacy-focused website analytics (no personal data collected)

Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law (for example, medical records retention requirements under Australian law).

Your Rights

Under Australian Privacy Law, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate personal data
  • Request deletion of your personal data, subject to legal requirements
  • Opt out of marketing communications at any time

Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: